Your Privacy Choices

At alvienne, we respect your privacy as part of our design philosophy — transparency, clarity, and control are core to how we operate.

1. Our Commitment to Privacy

alvienne is a lifestyle accessories brand built on emotional design and material storytelling. However, behind every aesthetic experience is a digital infrastructure that must respect user privacy.

We are committed to ensuring that every visitor, customer, and partner has full control over how their personal data is collected, stored, and used. This includes browsing data, purchase history, communication records, and marketing preferences.

We do not sell personal data. We do not misuse personal data. We only use data to improve your experience with our brand.

2. Information We Collect

We collect limited types of information necessary to operate our store:

  • Contact information (email, shipping address)
  • Order information (purchased products, transaction history)
  • Device information (browser type, IP address)
  • Website interaction data (pages viewed, time spent)

This data helps us improve product recommendations and website performance.

3. How We Use Your Data

Your data is used only for legitimate business purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Improving website experience
  • Sending optional promotional emails (if subscribed)

We do not use your data for unrelated purposes or third-party exploitation.

4. Your Privacy Controls

You have full control over your personal information. You may:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

All requests can be made via support@alvienne.shop. We typically respond within 3–5 business days.

5. Cookies & Tracking

We use cookies to improve browsing experience and analyze website performance. Cookies help us understand which products are most relevant to users.

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Third-Party Services

We use trusted third-party providers for:

  • Payment processing (secure checkout systems)
  • Shipping logistics
  • Email marketing services
  • Website analytics tools

These providers only access data necessary for their specific function.

Transparency Is Part of Our Design Philosophy

Just as we carefully design every bead, shell, and accessory, we also carefully design how your data is handled — with respect, clarity, and intention.